@keyframes esh-support-blink{0%,80%,to{opacity:.3}40%{opacity:1}}.esh-support{position:fixed;right:20px;bottom:20px;z-index:1045;font-family:inherit;font-size:14px;line-height:1.45;color:#253d4e}.esh-support *{box-sizing:border-box}.esh-support button{font-family:inherit}.esh-support-launcher{display:flex;align-items:center;gap:8px;height:52px;padding:0 18px 0 14px;border:0;border-radius:26px;background:#1aabb3;color:#fff;font-weight:600;font-size:15px;box-shadow:0 6px 20px rgba(0,0,0,.18);cursor:pointer;transition:transform .15s,box-shadow .15s}.esh-support-launcher:hover{transform:translateY(-2px);box-shadow:0 10px 26px rgba(0,0,0,.22)}.esh-support-open .esh-support-launcher,.esh-support-panel[hidden]{display:none}.esh-support-panel{position:absolute;right:0;bottom:0;width:380px;max-width:calc(100vw - 40px);height:600px;max-height:calc(100vh - 40px);display:flex;flex-direction:column;background:#fff;border-radius:16px;box-shadow:0 12px 40px rgba(0,0,0,.22);overflow:hidden}.esh-support-head{display:flex;align-items:center;gap:8px;padding:12px 12px 12px 16px;background:#1aabb3;color:#fff}.esh-support-title{flex:1 1 auto;display:flex;flex-direction:column;line-height:1.2}.esh-support-title strong{font-size:15px}.esh-support-subtitle{font-size:12px;opacity:.85}.esh-support-iconbtn{display:inline-flex;align-items:center;justify-content:center;width:32px;height:32px;border:0;border-radius:50%;background:rgba(255,255,255,.15);color:#fff;cursor:pointer}.esh-support-iconbtn:hover{background:rgba(255,255,255,.3)}.esh-support-iconbtn[hidden]{display:none}.esh-support-body{flex:1 1 auto;overflow-y:auto;padding:16px;background:#f5f8fa}.esh-support-empty,.esh-support-loading{padding:30px 10px;text-align:center;color:#6c7a89}.esh-support-hello{margin:0 0 14px;font-size:16px;font-weight:600}.esh-support-tiles{display:grid;grid-template-columns:1fr;gap:8px}.esh-support-tile{display:flex;align-items:center;gap:12px;padding:12px 14px;border:1px solid #dfe6ec;border-radius:12px;background:#fff;color:#253d4e;font-size:14px;font-weight:600;text-align:left;cursor:pointer;transition:border-color .15s,box-shadow .15s}.esh-support-tile:hover{border-color:#1aabb3;box-shadow:0 0 0 2px rgba(26,171,179,.15)}.esh-support-tile-icn{display:inline-flex;width:38px;height:38px;align-items:center;justify-content:center;border-radius:10px;background:#e6f6f7;color:#1aabb3;flex:0 0 auto}.esh-support-sugg-title{margin:18px 0 8px;font-size:12px;font-weight:600;letter-spacing:.04em;text-transform:uppercase;color:#6c7a89}.esh-support-suggs{display:flex;flex-wrap:wrap;gap:6px}.esh-support-sugg{padding:7px 12px;border:1px solid #cfe9eb;border-radius:16px;background:#fff;color:#167f85;font-size:13px;text-align:left;cursor:pointer}.esh-support-sugg:hover{background:#e6f6f7}.esh-support-resume{display:inline-flex;align-items:center;gap:6px;margin-top:16px;padding:8px 12px;border:0;border-radius:8px;background:0 0;color:#1aabb3;font-weight:600;cursor:pointer}.esh-support-note{margin:14px 0 0;font-size:12px;color:#6c7a89}.esh-support-thread{display:flex;flex-direction:column;gap:10px}.esh-support-msg{display:flex;flex-direction:column;max-width:92%}.esh-support-msg-in{align-self:flex-end;align-items:flex-end}.esh-support-msg-out{align-self:flex-start;align-items:flex-start}.esh-support-bubble{padding:10px 14px;border-radius:14px;background:#fff;border:1px solid #e3e9ee;word-wrap:break-word}.esh-support-msg-in .esh-support-bubble{background:#1aabb3;border-color:#1aabb3;color:#fff;border-bottom-right-radius:4px}.esh-support-msg-out .esh-support-bubble{border-bottom-left-radius:4px}.esh-support-steps{margin:8px 0 0;padding-left:20px}.esh-support-steps li{margin:4px 0}.esh-support-ctas{display:flex;flex-wrap:wrap;gap:6px;margin-top:6px}.esh-support-cta{display:inline-flex;align-items:center;gap:6px;padding:7px 12px;border-radius:8px;background:#1aabb3;color:#fff!important;font-size:13px;font-weight:600;text-decoration:none!important}.esh-support-cta:hover{background:#158f96}.esh-support-sources,.esh-support-ticket{margin-top:6px;font-size:12px;color:#6c7a89}.esh-support-sources a{color:#167f85}.esh-support-ticket{padding:8px 10px;border-radius:8px;background:#fff6e0;color:#7a5a12}.esh-support-ticket a{color:#7a5a12;font-weight:600;text-decoration:underline}.esh-support-fb{display:flex;gap:4px;margin-top:4px}.esh-support-fbbtn{display:inline-flex;align-items:center;justify-content:center;width:26px;height:26px;border:1px solid transparent;border-radius:50%;background:0 0;color:#9aa7b2;cursor:pointer}.esh-support-fbbtn:hover{color:#1aabb3}.esh-support-fbbtn.active{color:#1aabb3;border-color:#1aabb3;background:#e6f6f7}.esh-support-fb-done .esh-support-fbbtn:not(.active){opacity:.4;cursor:default}.esh-support-typing .esh-support-bubble{display:flex;gap:4px;padding:12px 14px}.esh-support-typing span{width:7px;height:7px;border-radius:50%;background:#9aa7b2;animation:esh-support-blink 1.2s infinite}.esh-support-typing span:nth-child(2){animation-delay:.2s}.esh-support-typing span:nth-child(3){animation-delay:.4s}.esh-support-foot{padding:10px 12px;border-top:1px solid #e3e9ee;background:#fff}.esh-support-foot[hidden]{display:none}.esh-support-form{display:flex;align-items:flex-end;gap:8px}.esh-support-input{flex:1 1 auto;min-height:40px;max-height:120px;padding:9px 12px;border:1px solid #dfe6ec;border-radius:12px;resize:none;font:inherit;font-size:14px;line-height:1.4;color:#253d4e;outline:0}.esh-support-input:focus{border-color:#1aabb3;box-shadow:0 0 0 2px rgba(26,171,179,.15)}.esh-support-input:disabled{background:#f5f8fa}.esh-support-send{display:inline-flex;align-items:center;justify-content:center;width:40px;height:40px;border:0;border-radius:50%;background:#1aabb3;color:#fff;cursor:pointer;flex:0 0 auto}.esh-support-send:disabled{background:#b7c4ce;cursor:default}.esh-support-quota{margin-top:6px;font-size:12px;color:#b3261e}.esh-support-quota[hidden]{display:none}@media (max-width:575px){.esh-support{right:12px;bottom:76px}.esh-support-open{right:0;bottom:0}.esh-support-panel{position:fixed;inset:0;width:100%;max-width:100%;height:100%;max-height:100%;border-radius:0}}